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Help Center

Support first response target: within 1 business day (ET)

Support and account help

Find quick answers, manage common account actions, and contact support when you need help.

Quick actions

Reset password

Use the Forgot Password flow on sign-in.

Set default resume

Settings > Default Resume > Set as default.

Upload new resume

Use the Resumes tab to upload and manage files.

Delete account

Settings > Account & support > Delete account.

Contact support

Email [email protected] and include your account email, the affected page, and any relevant job URL or resume file name.

Frequently asked questions

How do I reset my password?

From the sign-in screen, select Forgot Password and follow the reset email instructions.

How do I update my default resume?

Go to Settings > Default Resume, choose the file you want, then select Set as default.

How do I delete my account?

Go to Settings > Account & support and select Delete account. This action is permanent.

Why does tailoring quality vary across jobs?

Tailoring quality depends on the detail in your base resume and the quality of the job posting. More specific inputs produce stronger outputs.

How quickly will support respond?

Our first response target is within 1 business day (ET).

Policies and terms

Review how data is handled and the rules for using the service.