How do I reset my password?
From the sign-in screen, select Forgot Password and follow the reset email instructions.
Support first response target: within 1 business day (ET)
Support and account help
Find quick answers, manage common account actions, and contact support when you need help.
Quick actions
Reset password
Use the Forgot Password flow on sign-in.
Set default resume
Use Set as default in the resume editor toolbar, or choose one in Settings > Default Resume.
Upload new resume
Use the Resumes tab to upload and manage files.
Delete account
Settings > Account & support > Delete account.
Contact support
Email [email protected] and include your account email, the affected page, and any relevant job URL or resume file name.
Frequently asked questions
How do I update my default resume?
Open the resume editor and select Set as default in the toolbar, or choose a resume under Settings > Default Resume.
How do I delete my account?
Go to Settings > Account & support and select Delete account. This action is permanent.
Why does tailoring quality vary across jobs?
Tailoring quality depends on the detail in your base resume and the quality of the job posting. More specific inputs produce stronger outputs.
How quickly will support respond?
Our first response target is within 1 business day (ET).
Policies and terms
Review how data is handled and the rules for using the service.